STORE INFORMATION & COVID-19 UPDATES




Below you'll find the latest MAC store information, including the precautions we’re taking to keep our customers and Artists safe during COVID-19. CLICK HERE TO FIND YOUR CLOSEST MAC STORE.



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To our M·A·C Family,

We are excited to share the news that we will be reopening our stores soon.

We want to assure you that we’re following local health guidelines and taking extra precautions including cleaning our stores prior to opening and following enhanced sanitisation measures and physical distancing standards.

We thank you for all your support and love over the past few months.

We hope to see you in our stores soon, and as always, you can shop your favorite products online with free delivery and returns. Why not check out our recently enhanced Virtual Try On tool, to test our different lipsticks, eyeshadows and mascaras from wherever you are, or chat with one of our Artists who are on standby to help with anything you need.

We look forward to serving you again soon.

Always,

Your M∙A∙C Family


OUR STORES ARE STARTING TO REOPEN!

Your health and safety are our #1 commitment.

All our in-store Artists will be wearing masks

Each store will be cleaned and
sanitized every day

we'll be maintaining social distancing

hand sanitizers will
be available for all

makeup applications are currently suspended

self-sampling is
currently suspended

PREFER TO SHOP ONLINE?
IT’S EASIER THAN EVER

GET PRO ANSWERS
TO ANY QUESTION

Get in-store expertise — online now —
by connecting face-to-face on video or
by messaging a real M·A·C Artist on
Live Chat.

MON-FRI: 10am to 10pm EST

LET'S CHAT

TRY ON SHADES
AT HOME

With Virtual Try-On, swipe
on 200+ shades —
anytime, anywhere.

TRY VIRTUAL TRY-ON

WHEN ARE YOU OPENING?

WEDNESDAY 8TH JULY
FRIDAY 10TH JULY
MONDAY 13TH JULY
THURSDAY 23RD JULY

FAQ'S



1HOW MANY PEOPLE WILL BE ALLOWED INTO YOUR STORE AT ANY ONE TIME?

Your health and safety are our #1 commitment. To maintain social distancing requirements, we ask all customers stay 2 metres apart when visiting our stores. Depending on the size of the store you visit, the number of guests allowed inside will be limited at any given time.

Rest assured, we are following local health guidelines and taking extra safety precautions to help protect you. To learn more about what we’re doing to keep you safe in stores, CLICK HERE.

2WILL PEOPLE HAVE TO QUEUE TO GET IN?

Your health and safety are our #1 commitment. To maintain social distancing requirements, we are asking all customers stay 2 metres apart when visiting our stores. Depending on the size of the store you visit, the number of guests allowed inside will be limited at any given time.

Rest assured, we are following local health guidelines and taking extra safety precautions to help protect you. To learn more about what we’re doing to keep you safe in stores, CLICK HERE.

3WILL PEOPLE BE ALLOWED TO TRY PRODUCTS?

Your health and safety are our #1 commitment. In an effort to be extra-cautious, we have temporarily suspended all instore product trials and services but hope to safely resume these in the near future.

In the meantime, our expert Artists are available to consult and answer any questions. We also encourage you to try our Virtual Try-On, which allows you to instantly sample a range of curated looks without actually applying products.

4ARE YOUR STAFF WEARING FACE MASKS?

All staff will be wearing masks. Your health and safety are our #1 commitment. We want to assure you that we’re following local guidelines and taking extra precautions. Social distancing measures and hygiene protocols are in place. All customers will be asked to use our hand sanitizers upon entering and leaving our store. Plexi-glass screens have been fitted to all cash-desks, and we accept contactless cards, Apple Pay and credit cards. Cash payments are currently unavailable.

To learn more about what we’re doing to keep you safe in stores, CLICK HERE.

5 CAN I BOOK A MAKEUP APPOINTMENT?

Please note that all beauty services and makeup applications are temporarily suspended.

You can join us @MACCOSMETICSUK or SIGN UP TO EMAIL for the latest updates.

6 IS ONLINE SUPPORT STILL AVAILABLE TO CUSTOMERS?

As always, you can continue to shop your favourite products at MACCOSMETICS.CO.UK. Our Virtual Try-On lets you play with different lipsticks, eyeshadows & mascaras from wherever you are. You can also Live or Video Chat with one of our makeup Artists who are standing by to help with anything you need.

Gift wrapping is temporarily unavailable in order to assist with the efficiency of order packing at our fulfilment centre. We apologise for any inconvenience this may cause.






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