Order Status

Track your most recent orders by visiting the Orders page in the My Account section. This is the easiest and fastest way to get the most current information regarding your maccosmetics.co.uk orders.

When you click on the above link, you will be prompted to log in with your e-mail address and password. An order summary page will provide you with detailed information about your current and past orders.

If you have placed your order using our Guest Checkout service, you will be able to track the delivery of your parcel once your order has been dispatched from our warehouse and you have received your dispatch email. Simply click on the link in the dispatch email.

If you have a MAC Cosmetics Online Account, after your order is dispatched, you can track the delivery status of your order online with our courier by clicking on the tracking number under the heading ‘Track your package’.

Please note the courier may not post tracking information online for up to 24 hours after the order is dispatched.



Your order is currently being processed into our warehouse system. Once your order is confirmed and accepted, it will appear as ‘In Warehouse’ status.

In Warehouse

The order is now being managed by our Warehouse team, who will select, pick and package your order in time for dispatch.


Our courier has collected your order from our warehouse and is in the process of delivering it to you. You may track this delivery by clicking on your tracking number under ‘Order Details’

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