Order Status

The best way to keep up to date with the status of your order is to visit the Track My Order page. You can also click the link in your dispatch email, which you will receive as soon as your order has been dispatched from our warehouse.

If you have a MAC Cosmetics Online Account, you can track your most recent order by visiting the ORDERS page in the My Account section.

Please note the courier may not post tracking information online for up to 24 hours after the order is dispatched.


Your order is currently being processed into our warehouse system.

In Warehouse
The order is being managed by our Warehouse team, who will select, pick and package your order in time for dispatch.

Our courier has collected your order and is in the process of delivering it to you.