VIRTUAL CHAT SERVICES



Connect with your very own M·A·C makeup Artist in one click through our FREE 121 Virtual Chat Services. From instant advice to book for later, we’ve got you!

MON - FRI: 10AM TO 10PM
SAT: 4PM TO 10PM
SUN: 12PM TO 10PM

CHAT MAC
Time short? Connect instantly and message our MAC makeup Artists.

VIDEO CHAT MAC
Want a MAC Artist on video speed dial? Simply click for a face-to-face video chat.

TALK FACE-TO-FACE
NEW! PRE BOOK A CONSULTATION
Planning ahead? Pre-book dedicated time with a MAC makeup Artist on the makeup topic of your choice

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THE REVIEWS ARE IN

Speaking to Tania was such a positive experience. I now know how to use eyeliner using a brush – something I’ve never been able to do."

★★★★★
Sidrah talked me through the products and how to use them and was a real-confidence giver to a makeup novice."

★★★★★
Bow was so lovely and really got the brief. I came away with some good tips and product ideas."

★★★★★
Tania gave me great techniques to make my eyes look bigger. Very flexible, willing to understand and provide a solution to my personal needs."

★★★★★
Even just being able to put makeup on in front of someone so knowledgeable was so useful. It’s so reassuring."

★★★★★


NO TIME TO TALK?


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Whatever's on your mind, we're here to help. Our Pro Artists are available to help you right here, right now.

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Whether you've a question or need help with your order, Email an Artist and we will respond within 72 hours.

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we are excited to share that WE HAVE REOPENED selected stores IN accordance with public safety guidelines.

We thank you for all your LOVE AND SUPPORT over the past few months.

TO CELEBRATE, WE’RE GIVING YOU EVEN MORE REASONS TO HAVE A SPRING IN YOUR STEP! FIND OUT MORE HERE.

We hope to see you in our stores soon, and as always, you can shop your favourite MAC products online with free delivery and 90-DAY returns.

We have missed you, and we look forward to SEEING you again soon.