Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments beginning at the time of purchase and then made every 2 weeks without any interest.
2 How do I use Clearpay?
Just shop on MACCOSMETICS.CO.UK and check out as normal. At checkout, choose the Clearpay payment method.
You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard).
If you’ve used Clearpay before, just log in to your Clearpay account.
Then complete your order – easy!
Please note, all items in your shopping bag must be eligible for Clearpay and the shopping value must be under £800. Other factors could be considered that might cause this figure to be less, such as being a new customer or your customer payment history.
3 Where can I use Clearpay?
Clearpay can be used on product purchases made on MACCOSMETICS.CO.UK.
Clearpay is not available on purchases of gift cards or services. If your order contains gift cards or services, you will need to purchase these ineligible products or services separately.
4 Can I use Clearpay if I’m an international customer?
Clearpay is only available to customers with a UK billing address.
Customers with international billing addresses will not be able to create a Clearpay account.
5 What if I can’t pay a Clearpay instalment?
As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay.
Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee for a missed payment that is not resolved.
This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days.
Late fees will not exceed 25% of the total order.
Please see Clearpay Payment Purchase Agreement here.
*These fees are determined by Clearpay in its sole discretion. MACCOSMETICS.CO.UK has no control over the fees and receives no additional payment from Clearpay should you miss a payment.
6 When will my items be delivered if I use Clearpay?
Clearpay orders are delivered within our typical delivery timeframes like any order from M·A·C Cosmetics Online.
7 Is there a limit to how much I can spend on a single Clearpay transaction?
Yes, your bag value must be less than £800 to use Clearpay.
8 Can I use another form of payment with Clearpay?
Yes, you may also use a gift card or promotional code with Clearpay to pay for your purchase.
9 What products are not eligible for Clearpay?
Clearpay is not available on purchases of gift cards or services. If your Clearpay order contains gift cards or services alongside other eligible products, you will need to purchase these items separately.
10 Where can I find out more about Clearpay?
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