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For issues related to your order, account, website, product availability or concerns, M·A·C stores or other general questions or comments. Your email will be answered within 24 hours. Email M·A·C.
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Our Online M·A·C Advisors are available Monday through Friday from 12pm to 10pm and 4pm to 10pm Sunday. Live Chat.
Help with a technical issue? – Our Customer Services advisors are available for Live Chat 9am – 6pm Monday to Friday, 9am – 5pm Saturdays and 10am – 4pm on Sundays. Excluding public holidays.
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Online Queries - If you have an enquiry regarding your maccosmetics.co.uk order please call our online customer services number: 0800 054 2999. 9am – 8pm Monday to Thursday, 9am - 6.30pm Friday, 9am – 5pm Saturday and 10 – 4pm Sundays. Excluding public holidays.
MAC Store and Counter Queries - If you have a query regarding a store or a product bought in store please call our Consumer Care Centre: 0800 074 6905. Opening Hours 9am to 5pm Monday to Thursday, and 9am to 3:30pm on Fridays. Excluding public holidays.
General Queries - Including Marketing, PR and Artist Relations please call our main switchboard: 0870 034 6700. Opening Hours 9am to 6pm Monday to Thursday, and 9am to 4:30pm on Fridays. Excluding public holidays.
Mail Order - To place your order for MAC PRO/Mail Order over the phone, Exchange/Refunds enquires or tracking your order, please call MAC on 0800 054 6076. Opening hours 9am to 6pm Monday to Friday, and 9am to 5pm Saturday. Excluding public holidays.
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MAC PRO – To discuss your subscription or renewal enquiries over the phone, please call MAC PRO on 0800 054 2676. Opening hours 9am – 6pm Monday to Friday and 9am to 5pm on Saturday.
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