Effective Date: 01/05/2014
Information We Collect
We may obtain personal information about you from various sources. We may collect this information when you provide it at one of our counters, stores, on our site, our social media platforms, our social networking or mobile applications, at one of our events, or when applying for membership in the M•A•C Pro Programme. When you visit this site, our social media platforms, or social networking or mobile applications, we may also collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.Information You Provide
You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site, at our counters or in our stores. The types of personal information you may provide to us includes:
We may use the information you provide to:
We also may use the information in other ways for which we provide specific notice at the time of collection.Information We Collect by Automated Means
When you visit this site or our online advertisements, or use one of our social networking or mobile applications, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.Technologies We Use
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
To control which web servers collect this information, we may place tags on our web pages called "web beacons". These are computer instructions that link web pages to particular web servers and their cookies.Third Party Web Analytics Services
We may use third party web analytics services on this site, our social media platforms, or our social networking or mobile applications, such as those of Coremetrics and Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. You may deactivate the ability of Coremetrics to analyse your browsing activities on this site. To learn more about Coremetrics, and exercise your choice with respect to their collection of information on this site, please click here. To disable the Google Analytics cookie, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.Targeted Advertising
We may use the information collected through automated means on this site to deliver personalised content, for market research, data analytics and system administration purposes, such as to determine whether you've visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our Terms and Conditions. We also may use the information in other ways for which specific notice is provided at the time of collection.
We do not rent lists, sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:
In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.Email Opt-Out
You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below. You also may opt out of receiving marketing emails from M•A•C Cosmetics UK by clicking here.
You may opt out of receiving email communications by emailing firstname.lastname@example.org. You may also opt out of receiving M•A•C Pro communications by email and that are not necessary to provide customer service by emailing M•A•C Pro membership at: email@example.com or by accessing the "Account Profile" section of the M•A•C Pro segment of the site which includes an unsubscribe option.Postal Mail Opt-Out
You can ask M•A•C Cosmetics UK to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us as indicated below.
Please note that all M•A•C Pro members must consent to receiving communications via postal mail as a condition of their membership.Social Networking Application Opt-Out
To remove or delete our apps from your social networking account, follow the instructions from the social network:
Facebook: Link provided by the Facebook Help Center.Geo-Location Information through Mobile Applications
When you use one of our mobile applications, you may be asked for your geo-location. You may choose not to share your geo-location details by adjusting your mobile device's location services settings. To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.Withdrawing Consent
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will consider your request and, as required by applicable, apply your preferences going forward, within a reasonable amount of time. Even where you withdraw your consent, we may still process your personal data for limited purposes, for example, to give effect to your request, or to safeguard our business. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by sending an email to firstname.lastname@example.org or for Pro Members email@example.com
M•A•C Pro members may also update their information by contacting:Constellation House
3 Kites Croft Business Park
(0) 870 034 2676
Please note that M•A•C Pro members will be asked for identification so that we can assure you are the individual making the request with respect to your personal information.Data Transfers
We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
Pro Members may contact by the following methods:
Postal Mail: For membership purchase or renewal or for Programme information, you may write to:M•A•C PRO COVENT GARDEN
27 James Street
0870 192 5185
ORM•A•C PRO SOHO
28 Fouberts Place
0870 192 5555
ORM•A•C PRO Membership Programme
3 Kites Croft Business Park
M•A•C Pro Membership Enquiries
Email: For Program information, please write to firstname.lastname@example.org
Telephone: You may also contact M•A•C PRO by phone:
For membership purchase or renewal: 0) 800 054 2676